Our warranty covers manufacture defects on authentic Practk™ products that happen within two years from the order date. This warranty applies regardless of the number of times the product was or wasn’t used. We limit to 1 replacement per item, per order.
What does it not cover?
- Product that is lost or stolen
- Makeup or debris buildup (See our care tips for help!)
- Abused product
How do I get a replacement?
- A photo of the defect (This really helps, a lot!)
- Your order number or the email + first and last name used to place the order